Terms of Service

Last updated: November 3, 2025

1. Acceptance of Terms

By accessing and using American Horology ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

American Horology is a provider directory service that connects watch and clock service providers with customers seeking horological services. The Service includes:

  • Provider listings and profiles
  • Service category organization
  • Customer reviews and ratings
  • Search and filtering capabilities
  • Trust badge verification system

3. Provider Registration and Responsibilities

3.1 Provider Eligibility: To register as a service provider, you must:

  • Be at least 18 years of age
  • Have the legal capacity to enter into agreements
  • Provide accurate and truthful information
  • Maintain professional standards in your field

3.2 Profile Accuracy: Providers are responsible for maintaining accurate, current, and complete information in their profiles, including:

  • Business name and contact information
  • Service offerings and specializations
  • Professional credentials and certifications
  • Service areas and availability

3.3 Professional Conduct: Providers must maintain professional standards and ethical business practices. American Horology reserves the right to remove providers who engage in fraudulent, deceptive, or unprofessional behavior.

4. Customer Responsibilities

4.1 Review Accuracy: Customers are responsible for providing honest, accurate, and constructive reviews based on actual experiences with service providers.

4.2 Service Agreements: All service agreements, pricing, and terms are between customers and providers. American Horology is not a party to these agreements and does not guarantee the quality or outcome of services.

4.3 Due Diligence: Customers should conduct their own research and verification before engaging with any service provider, including checking credentials, references, and insurance coverage.

5. Trust Badge System

5.1 Badge Criteria: Trust badges are awarded based on various factors including:

  • Years of experience in the field
  • Professional certifications and memberships
  • Customer reviews and ratings
  • Profile completeness and accuracy

5.2 Badge Display: Providers may display trust badges on their websites and marketing materials in accordance with our display guidelines. Misuse or misrepresentation of badges may result in removal from the platform.

6. Intellectual Property

6.1 Service Content: The Service and its original content, features, and functionality are owned by American Horology and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Provider Content: Providers retain ownership of their profile content, images, and business information. By posting content, providers grant American Horology a non-exclusive license to display and distribute this content through the Service.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

8. Disclaimers and Limitations

8.1 Service Availability: The Service is provided on an "as is" and "as available" basis. American Horology makes no warranties about the reliability, accuracy, or completeness of the Service.

8.2 Provider Verification: While we strive to verify provider information, we cannot guarantee the accuracy of all provider details, credentials, or service quality. Users should verify information independently.

8.3 Limitation of Liability: American Horology shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.

9. Termination

9.1 Account Termination: We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice.

9.2 Effect of Termination: Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive termination.

10. Changes to Terms

American Horology reserves the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

11. Governing Law

These Terms shall be interpreted and governed by the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

American Horology
Email: legal@americanhorology.com
Website: americanhorology.com